By default, the serial number was printed on the back of your tablet. Select the Surface device and type your Surface's serial number. If left unchecked, Windows itself could fail to boot, making a factory reset necessary. Good luck, there is no other way in! This is the quickest option, but if the issue stems from your personal files, it may not correct the problem. You will need to log in to your Microsoft account or provide the serial number to access the files. If you are keeping your Surface, you just need to remove your files. Case 2: How to factory reset Surface when you are logging? You should always consider trying Windows Update before performing a Factory Reset.
Step 5: When prompted, select the language and keyboard layout you want. You can choose to factory reset Surface with or without keeping all your files and apps. Steps to Reset Settings Resetting the default settings restores all the factory defaults, including the ringer types and display settings. Whatever the reason, you'd like to be able to get past the BitLocker Recovery Key request screen, but have no idea how to locate this extremely long number. Sell My Surface: Where can I sell my old Surface? Note: Before jumping straight to the system reset option, be sure to troubleshoot your device and see if your issues.
Step 4: Surface will boot into the recovery mode. How to reset your Surface, if don't want to lose data from your surface? Sometimes updates depend on other updates so you may have to perform multiple updates before your Microsoft Surface is up to date. Step 7: Repartition the drivers, follow the instructions on the screen to do, your Surface will restart and begin to restore. Luckily, for Windows devices like the , restoring factory settings can be easy. At the moment there is only one choice:.
When the Surface logo appears, release the Volume down button. I don't quit for those who are polite and cooperative. I sat there and did my usual geek thing and talked with the lady at Best Buy to see which one would be best. I now have upgraded to a Surface Pro3. Note: This method will work for any current Surface device, not only Surface Go.
This is how to factory reset your Surface Go. For example, if you wanted to take apart a 1st Gen Surface Pro to get at the hard drive, you have to. As the computer restarts, release the Power button. Please note that when you perform a Microsoft Surface Factory reset, all of your personal files will be deleted. When the Surface logo appears, release the volume-down button. A refresh will also not affect apps you have installed. This will take a few minutes, so be sure to allow the device enough time to complete the process.
I think only the Pro 2 was out at the time. You will need to have a Microsoft email account and most likely have to register the device and associate it to your email account. Step 7: Select the target operating system you wish to reset. Good luck with fixing your Microsoft Surface! Please comment for more information and thank you for using FixYa. You can choose to factory reset Surface Pro with or without keeping all your files and apps. Read this, and then tap on Next.
When the Surface logo appears, release the Volume-down button too. I tried to turn it on to make sure the first screen would be a welcome screen. Step 9: Tap Yes, repartition the drives, and on the next page, tap Next. This deletes all of your files, personal settings, and installed apps. Step 3: You will be asked to select your input method and language. The best way to prevent that from happening is to use a good free-space wiping utility.
This option is only available for those who upgraded their devices from a previous version of Windows. For example, if you are recycling your Surface, you should clean the drive. Onedrive constantly crashes and eats files leaving the shadow copies in an unusable mess. You must then upgrade again to 8. Step 5: When prompted, select the language and keyboard layout. Method 1: Factory reset surface within Windows Windows 8 Step 1: Swipe in from the right edge of the screen to displays the Charms menu, tap Settings.
Also, while choosing any of the above method to perform the hard reset on your Microsoft Surface Pro 3, keep the following things in mind. Once that is done, your Surface tablet will be as good as new. Your surface should boot to a light blue screen with some options on it. If asked, select Restart Anyway. If you use BitLocker, you will be required to provide your BitLocker credentials to reset the device. And if you ever have to factory reset it, you shouldn't have any issues.
This article describes 2 ways to. Step 7: If prompted for a recovery key, select Skip this drive at the bottom of the screen. I put a password on it so you cant get in it anymore. Step 3: When get into recovery environment, select the language and keyboard layout preferences. Step 6: Select Keep my files or Remove everything. I tried to skip the step, but it kept coming back to the Bitlocker screen. Step 4: You can choose keep my files or remove my files.